Sign in and turn on two-step verification
How to sign in to the DinamisAI console, reset a forgotten password, and protect your account with a code from an authenticator app.
On this page
What you need
- A work email that has been invited to the workspace
- A phone with an authenticator app, for two-step verification
- Time
- ~5 min
- Steps
- 5
Sign in to the console
- Open app.dinamis.ai in your browser.
- Enter your Work email and Password, then click Sign in.
- If two-step verification is on, enter the 6-digit code from your authenticator app, then click Verify.
If you see Running the security check…, wait for the check to finish before you sign in.
Forgot your password
- On the sign-in page, click Forgot password?.
- Enter your work email, then click Send reset link.
- Open the link in the email you receive, fill in New password and Confirm password, then click Update password.
Use a password of at least 12 characters. A reset link works only once. If it has expired, request a new one from the sign-in page.
If you still know your old password and want to change it, open Account settings, then the Password tab.
Turn on two-step verification
With two-step verification, nobody can sign in to your account with your password alone. Each time you sign in, the console asks for a 6-digit code from the authenticator app on your phone.
- Click your name in the bottom left, then choose Account settings.
- Open the Two-factor auth tab, then click Set up.
- Scan the QR code with the authenticator app on your phone. If you can't scan it, copy the key shown and enter it in the app manually.
- Enter the 6-digit code from the app, then click Verify & activate.
- Check that the status changes to Enabled.
To turn it off, open the same tab and click Turn off. After that, you sign in with your password only.
Don't delete the DinamisAI entry from your authenticator app. If you lose your phone or the app is removed, contact the DinamisAI team to get back into your account. Your workspace admin can't reset two-step verification for you.
Troubleshooting
The code doesn't match
Make sure you use the latest code for your DinamisAI account in the authenticator app. Codes change regularly, so type it before it changes. If it still fails, check that your phone's clock is set automatically.
The console says my account has no access
If you see No agent access, your login is valid, but this email hasn't been added to the workspace yet. Ask an admin to invite the same email from Team, then sign in again.
I forgot to sign out on another computer
Open Account settings, then the Sessions tab. It shows the devices that are signed in, and you can click Sign out of other devices.
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