AI & knowledge base
Set up the DinamisAI agent that replies to your customers: learn how it works, teach it with your business documents, and close the knowledge gaps it finds.
- How the AI agent worksThe AI agent replies to customers first, answers from your knowledge base, and hands the conversation to your team when a person is needed.
- Add documents to the knowledge baseAdd text, files, or Google Drive documents to your knowledge base so the AI agent can answer customer questions about your business.
- Knowledge gapsKnowledge gaps are customer questions the AI agent couldn't answer from your knowledge base. Learn how to find them and close them.